⏱️ Total Time: 75 minutes
⏱️ Time: 10 minutes
Scenario Introduction (30sec)
"Hello, I'm [name]. I'll guide you through Noda's platform usability test today. We need your honest feedback as you think aloud while completing tasks. This tests the platform, not you. We'll record the session, but your information stays confidential. Any questions?”
Screening Questions
- Business (1min) "Tell me about the company you are working in:"
- What does it do?
- Which industry? [✓] Check: High-risk (iGaming/Adult/Crypto/Forex)
- [✓] Check: Medium-risk (Gaming)
- [✓] Check: Low-risk (e-commerce, Retail) [✓] Check: UK/Netherlands/Germany/Malta/Cyprus (or anywhere in the EU)
- Role (1.5min) "About your role:"
- What is your current role in the company?
- How long have you been working here?
- Can you describe your involvement in the payment processes? Are you more hands-on with the technical setup, or do you oversee broader decisions related to payments? [✓] Check: Technical or management
- Experience (1.5min) "Payment systems:"
- What payment methods are your company currently using? (Volt/GoCardless/Trustly/etc.)
- Have you ever heard about Volt, GoCardless, Trustly, Sofort payment methods?
- Have you integrated any new payment solutions in the last 12-18 months? Could you tell me a little bit about that experience? [✓] Check: Recent implementation experience
Quick Decision
- Moderator Script for Screening Out
- Pass (All ✓): "Thank you! Let's move to the main part."
- Fail (Any ✗): "Thank you for sharing. Your experience doesn't quite align with our study focus. We'll conclude here. We appreciate your time."
Прототип в Figma [**Link →**](<https://www.figma.com/proto/oySeUU1A4PxpRXUMuhrWhm/%E2%9C%A8-Onboarding-3-Test?page-id=1921%3A38880&node-id=1921-70361&node-type=canvas&viewport=767%2C574%2C0.25&t=ey8ruw6un4ObzsBs-1&scaling=scale-down&content-scaling=fixed&starting-point-node-id=1921%3A39215>)
⏱️ Total Time: 30 minutes